22 February, 2014

3-2-8 analyzing systems: Norming

It is "comparing your business now with itself earlier" to see if you are improving or not.
-          It needs a significant amount of historical records
-          For your Norms to be valid, you have to have the same measurements. If the measurements changed, you can't compare

-          One important benefit of this is to compare the same period/season over the years to get a better understanding of the seasonality of your business