Long story
short: the ultimate goal of the vale creation part is to get a value that is
appealing to the targeted customers in the shape of a business model
So, getting
feedback from people is an essential part of that
You want to
know what is there in the people's minds
Here are some
tips on getting good feedback
-
Ask open ended questions: the
6 Ws: who, what, when, where, why, how
-
Try to lead people and help them
to reach a particular conclusion, whatever it is to you
-
Keep listening. It is not a
debate. It is not a conversation. Don't reply. Just get everything you can from
them.
Fulfill the reason behind this: let people speak their minds sincerely
about this. Only talk to explain or correct a wrong understanding from them
about the idea
-
Find a way to record
everything you can get, revise it later. During the taking of feedback just
focus on recording not thinking and measuring. You can do that later
-
Focus on the body language and
gestures and shit
-
Don't YOU get subjective about
it, keep calm no matter what you hear
-
Remember, you want to hear
opinions, not complements
-
I can't tell if a positive
feedback is an honest one or not. People tend to lie and give complements all
the time. But I am 100% sure that a nasty, criticizing feedback is F honest
one. So don't be mad of that, that is something good
-
Try to get the most negative
feedback from people, and try to make them feel as safe as hell to be opened to
you
-
Remember this; the shitty
feedback is life-saving from spending money and effort on something worthless.
Imagine you had this you-think-brilliant idea you are ready to spend all your
money on it, and just one came and convinced you that it is a crap, and it
turned out to be crap for real and no one would've bought it
-
According to the mission description here, the
worst result is not getting bad negative feedback. The worst result is getting
no feedback at all, that neutral look on person that you don't understand what
that would mean. Nothing, nothing at all.
Even a bad feedback is something you
can start from, but a glassy look and a poker face? Come On :S
-
Do Not focus on friends and
family. You will get the most non-objective feedback in the world. It is very
rare to get anything helpful from that,
and for sure you are not looking for encouragement
Q- Who are
the best people to get feedback from? The people you are targeting with your
business
Q- What is
the best indicator of a good feedback? That the targeted people start to
preorder your "value form". When money is evolved in the positive
feedback (e.g. donations, pre-orders, etc.), make sure that you are very near
to be ready to launch your business.
So if you
have an opportunity to make the customers pre-order the value you are offering,
use it and you'll get the most sincere positive feedback that people will pay
for your "value"
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