When 2
control systems with different and opposing reference levels try to take over a
perception (a variable) …. Conflict happens
-
For example; I have work to
do, but I am very tired and want to sleep, watch TV ….etc.
-
That conflict causes a lot of
stress within you and trying to accomplish one of the 2 things won't make you
any less stressed, comforted unless you resolve that conflict first
For the conflict to be resolved you need to go
through 3 levels:
1-
Expression of the conflict:
the ability to understand the conflict very well without any tweaks or
complications
-
I have a project to do vs. I
am very tired
2-
The goal of the conflict: what
the 2 systems trying to do
-
Get the job done vs. sleep-
rest
3-
The situation of the conflict:
how this conflict happened- understanding the cause of the conflict
-
I have been stressing myself
through work for the last couple of days till I got very tired and bored of
work
Getting to
understand the cause of the conflict will make you resolve the conflict and
choose which system will take over the job to change the conflict to its favor=
to its reference level
So, for any
conflict: describe it, know your goals, understand the why…. and decide what to
do
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