The accumulation of small changes of
"decreasing the product quality" over time for the purpose of
"decreasing the costs"
-
You have every right to look at the costs from the
financial point of view > try to cut down the unnecessary costs > so that
you can increase the profit margin > and keep more money
-
But in the process > you forget the primary
purpose; that is maintaining the quality of the value you are creating (that is
the only reason people choose to buy from you) >
So you come to a point that you cross the line between 'cutting down the
costs' and 'making a crappy product' > the value is decreased to a point
that customers stop buying from you
So, look for cost saving but make your primary concern: maintaining the
premium quality of your product.
Always think twice before any cost-saving decision you are making
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