For any
system to continue running you have to keep adding input into it. Without input
the system slows down with time till it finally stops.
Why we need
to add input all the time? For the same reason we have to hit the ball more
than once to across the field to reach the goal: Friction
Friction is
another universal concept that applies to the business like anything around us
Most of the
time friction is a bad thing and hinders you from reaching your goal, so you
have to do 2 things
1-
And the most important thing:
is to get rid of this friction as possible as you can. Pave the way to your
goal so that you spend less energy, time, power to get to your goal
2-
Keep pushing and adding input,
increase the power of your shots to get faster and to add more inertia to every
input before it loses its effectiveness
-
The more energy you have to
expend to do your work, the less efficient is the system
-
The less energy, time and the
better design of the system; the more efficient the system is
Lessen
friction is most important with things you do on a regular basis in the system
Notice that
friction is not always a bad thing. Think of it like a tool; it can be used to make
some good to your business. How?
-
Confirmation and tasks review
are made to decrease errors
-
A lot of papers and operations
to go through when returning goods
-
Processes you through when you
apply to a scholarship or a good job- are used to decrease and filter out some
of the enormous number of applicants
Always keep
in your mind the friction theory, and use it in your favor all the time to either
slow down process or removing it to make things go smoother and faster with
less energy and time
