The paradox
goes like this: the more efficient is the system, the more automated it is, the
more important it is for an expert to be there, the less he has to do; or else
the system wouldn't be that efficient
And what
happens when a guy just sets there without anything to do? He gets board, he
gets less efficient with time and he loses his skills with time
And the
funniest yet most dangerous thing is that people tend to forget why they hire
him in the first place and keep asking why we are paying him if he is doing
nothing, and then they fire him. They will discover how stupid they are as soon
as the system makes an error
Don't ever
forget why people are so important to be there even if they are doing nothing
most of the time, keep them always busy by making them go through quality
training, tests … etc. and you will overcome the disadvantage of losing their
skill with time
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